Field Services Inhouse Dispatcher Apprentice L Milano

Field Services Inhouse Dispatcher Apprentice L
Milano
Lombardia, Milano

A career at our company is an ongoing journey of discovery: our 60, 300 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics.

For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

**Your role**:

- Dispatch and schedule work orders to maximize efficiency and customer satisfaction

- Verify car stock to ensure the highest "first time fix" rate.

- Initiate billable repairs quotations (BRQ) in S-Max, seamless transfer information in SFDC as opportunity for sales

- External service provider management

- Service Max work order management (rescheduling)

- Purchase order on closed billable repairs

- Occasionally you will join engineers to assist optimizing customer service.

**Who you are**:

- Requires a bachelor's degree or equivalent certification in area of specialty, preferably in electronics, administration, economics, physics, chemistry or biology.

- Fluent English

- Customer and Result oriented

- Good organization skills

- Strong Communication and sales skills

- Admin knowledge

**What we offer**: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences.

We celebrate all dimensions of diversity.

We believe that it drives excellence, innovation, and human progress.

We care about our customers, patients, and our rich mix of people.

This diversity strengthens our ability to lead in science and technology.

We are committed to creating access and opportunities for all and empower you to fulfil your ambitions.

Our diverse businesses offer various career moves to seek new horizons.

Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!

**Equal Employment Opportunities

The Company is an Equal Employment Opportunity employer.

No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.

This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment.

Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately.

The Company will not retaliate against any individual because they made a good faith report of discrimination.

**North America Disclosure

If you are a resident of Colorado or New York City, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request.

You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

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