Field Technical Service Specialist GENOVA

Field Technical Service Specialist
Genova
Liguria, GENOVA

Responsibilities**:

- Schedule activities in an efficient way to have the correct resources based on the client's needs.

- Ensure that the uniform guidelines and procedures set by the Global FTS Office are followed.

- Be the first line of contact for technical support and questions from the local sales team.

- Check the performance of the TS Representatives and Freelancers on site and if needed take corrective measures to ensure satisfactory results

- Work with the Sales team to manage claims and complaints from ship owners and solve them early in the process.

- Attend field activities to maximize the productivity and flexibility of the team.

- Support smooth invoicing process by monitoring docking schedules and finalization.

**Qualifications**:

- Diploma in a Marine field

- 3 - 5 years in the Marine or Protective coating business

- Excellent Italian and English

- Communication skills

**Benefits/Contract**:

Permanent contract

Full time

Health insurance

Pension fund

**ABOUT US**:

**PPG: WE PROTECT AND BEAUTIFY THE WORLD

**The PPG Way

Every single day at PPG:

**We partner with customers to create mutual value.

We are insightful, dedicated and proactive.

We have intimate knowledge of the market and our customers.

We focus on practical solutions that make a difference.

**We are "One PPG" to the world.

We are better and stronger together.

We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

**We trust our people every day, in every way.

We enable and empower our people to make the right decisions.

We are inclusive, transparent and respectful.

Our feedback is clear and actionable.

**We make it happen.

We have a passion for winning.

We achieve.

We deliver with discipline and integrity.

We bring our best energy to our work.

We decide and act intelligently and quickly.

**We run it like we own it.

We respect one another by being responsible and accountable.

We always act in the best interest of our company, customers, shareholders and our communities.

**We do better today than yesterday - everyday.

We continuously learn.

We develop our people to grow our businesses.

**PPG Way**:

Benefits will be discussed with you by your recruiter during the hiring process.

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