Finance Operations Specialist - Italy
What we offer
Regional Commercial Team supporting Europe, Middle East and Africa (EMEA) regions is part of the Global Commercial Finance ("GCF") organization.
As a member of the Market Unit "Italy" you will be supporting SAP's Services Sales team with deal shaping, deal approval, contract creation, compliance verification based on internal policies and external regulations and various other activities related to professional services offerings, for small, medium-sized and large enterprises.
As Market Unit Commercial Business Partner, you will be strongly involved in deal support of critical deals, key accounts and nonstandard requests.
Not only individually but also with your team you will be closely collaborating with Legal colleagues, Global Risk & Compliance and Revenue Recognition teams.
In addition, you will be in touch with our Service Delivery Hub colleagues.
This role also has opportunities to support projects and drive efficiency and process improvements and at the same time offers many development opportunities of other skills and competencies that will help shape a future career path.
**DAILY TASKS**:
- Deal shaping: work closely with Services Account Managers and share strategy on customer to support construction of the deal, identify and coordinate stakeholders, collect pre-approvals when necessary, identify critical request and anticipate issues;
- Review deals: Ensure completeness and accuracy of the quotations.
Support approval process of complex Service deals, guide internal customers on approval requirements, ensure deals which are within scope are approved in proper manner and timelines according to SAP policies and guidelines, engage in customer negotiation.
Collaborate with your counterparts;
- Contract drafting: Be responsible for preparing contract documents from template and adding/drafting language for deal specifics.
Close collaboration with Legal is expected;
- Contract management: Maintain SAP's contract records and contract related data in SAP's contract management system, understand the history of the customer in order to deliver a high-quality service to our sales team;
- Act as a primary point of contact for Services Sales Team, answer queries from internal customers and build long-term business relationships;
- Accommodate quarter-end and year-end deadlines and respond to spikes in workload from the Services Sales team;
- Contribute ideas to drive automation, standardization and process improvements;
- Participate in special projects and self-driven projects.
**EDUCATION AND QUALIFICATIONS**:
- Italian language
- Fluent written and spoken English,
- Bachelor or Master's degree in Business Administration, Accounting, Finance, Economics, Law, or related business background
- Good command of MS Office,
- Experience with SAP systems is a plus.
**WORK EXPERIENCE**:
- At least 2-3-years professional experience within Finance / Legal / Commercial
- Preferably experience with commercial business scenarios and processes
- Previous deal support experience is a plus
**SKILLS**:
- Analytical
- Attention to details
- Proactive
- Ability to work autonomously and Ability to work under pressure, multitasking
- Time management: organized and with good planning ability
- Empathetic
- Responsive
- Positive and can do attitude
- Ability to prioritize requests and manage expectations
- Customer service oriented
- Self-motivated and self driven
- Excellent interpersonal and communication skills (both written and oral)
- Flexible and adaptable
**We are SAP
**Our inclusion promise
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.
At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
We ultimately believe in unleashing all talent and creating a better and more equitable world.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID:328097 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time |
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