Fintech Customer Service Specialist Campagna

Fintech Customer Service Specialist
Campagna
Campania, Campagna

Project : Mobile Operator Location : Athens Greece (Remote)

Relocation Package :

2 weeks of hotel accommodation Flight ticket (within the EU) Airport pickup Real estate agency fee covered Language Requirements :

Italian : C2 Level (Fluent) English : B2 Level (Intermediate) Salary :

Base Salary : 1100 EUR Monthly (paid over 14 months) Performance Bonus : Up to 240 EUR monthly based on performance Working Schedule :

Monday to Sunday 09 : 00 AM - 09 : 00 PM (shifts within these hours) 40 hours / week About the Role :

Join our team as an Italian Customer Service Specialist supporting a leading mobile operator. In this role you will handle customer inquiries, provide troubleshooting support, and offer exceptional service ensuring customer satisfaction in every interaction.

Key Responsibilities :

Respond to customer queries via phone, email, and chat Assist customers in troubleshooting issues with mobile services Provide solutions in a timely and efficient manner Follow up with customers to ensure satisfaction Requirements :

Fluency in Italian (C2 level) B2 proficiency in English Good communication and interpersonal skills Basic computer literacy Benefits :

Health Care and additional discounts Comprehensive Training : 2 weeks of training with certified instructors Career Development : Opportunities for professional growth Free online Greek language courses Social Initiatives : Participate in community and corporate responsibility events Modern Workspaces : Enjoy state-of-the-art facilities with relaxing break areas Join a Diversity-focused Great Place to Work Certified company Hiring Process :

Application Review Language Online Tests Client Interview Documents Accepted :

EU Citizenship Full-purpose & Specific-purpose Work Permit Card Certificate of Protection (refugees) Start your journey with us today and help customers resolve their issues while enjoying a flexible remote role in beautiful Greece! Apply now!

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