First At Fendi Internship Program - E-Commerce & Crm Europe Lazio

First At Fendi Internship Program - E-Commerce & Crm Europe
Roma
Lazio, Lazio

Position**:

**Program Purpose

The First at Fendi Program aims to welcome the New Generation by offering them a disruptive experience within the Fendi Family in a context of fast pace.

As main mission, the intern will be developing a dedicated business-oriented project during the length of its experience as well as experiencing a real-life working environment and gaining a strategic vision on our business priorities.

**Project

Based in the HO in London, you will have the opportunity to take the lead a key project related to the launch of the brand's upcoming collaboration capsule collection with relevant marketing activities.

This project will have a huge exposure in terms of scope and involved stakeholders.

**Job responsibilities**:

**Main Responsibilities

During the 6 months internship journey, you will explore the activities of the E-commerce Department, providing your contribution on the following activities:

**- Data Analysis & Reporting**: Monitoring sales, stock levels, and competitor benchmarks to provide actionable insights.

**- Product Launches & Site Maintenance**: Managing setting and visual merchandising (VM) and ensuring timely updates and accuracy across the site.

**- Site Operations Management**: Overseeing search performance, commercial campaigns, and digital activations to enhance user experience.

**- Buying Support**: Assisting in purchasing activities during seasonal collection presentations.

**- Customer Service Case Resolution**: Handling e-commerce cases in collaboration with the Customer Service Hub.

In addition you will have the chance to work closely with the CRM Department, supporting the team in different activities such as **deduplication analysis**and calendar of **in store activities**and results

**Profile**:

- Bachelor's or Master's Degree

- Strong interest for fashion/luxury industry

- A previous professional experience within a similar role will be considered a plus

- Computer skills and proficiency with the Suite Office (Excel; Powerpoint)

- Excellent analytical skills

- Fluency in English

- Strong communication and excellent relational skills

- Continuous improvement oriented, open minded & Team player

**_FENDI _

**MAISON***:

- The Fendi Maison was established by Adele and Edoardo Fendi in Rome in 1925.

The opening of the first Fendi boutique - a handbag shop and fur workshop followed.

Soon winning international acclaim, Fendi emerged as a brand renowned for its elegance, craftsmanship, innovation and style.

Called by the legendary five Fendi sisters, the collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years.

In 1992, Silvia Venturini Fendi seconded him in the Artistic Direction; in 1994, she is given the direction of Accessories and later of Menswear.

In 2000, the LVMH group acquires Fendi becoming in 2001 its majority shareholder.

Appointed in 2020, Kim Jones held the role of Artistic Director of Couture and Womenswear until 2024.

Since 2020, Delfina Delettrez Fendi, fourth generation of the Fendi family, is Artistic Director of Jewellery.

Today Fendi is synonymous with quality, tradition, experimentation and creativity.