Fleet Business Support Trento

Fleet Business Support
Trento
Trentino Alto Adige, Trento

Fleet Business Support Specialist - Sede TRENTO Description He/she ensures to support Key Accounts (FBA) and Customers all through the Commercial activity for Quotations and for all Commercial Back office management (Support Activity) in Long Term Rental.

Roles and duties – core business To collaborate with FBA to analyze the quotation proposal requested by the customer + profitability analysis To support customers throughout the sales activity by guaranteeing the production of car quotes for the construction of the car policy To support sales activities working with Direct Fleet team in a customer centricity way To ensure the analysis of specifications for national or international tenders, including public administration To manage the prelease activity with external short rental provider To ensure, through the use of VW's IT tools, the proper back office activity for commercial purposes, respecting deadlines and planning To prepare specific reports for management or HQ To collaborate with the Marketing Department - Product Development to analyze customer requests and produce tender analysis To collaborate with Fleet International for International tenders and for the management of international customers To support on aftersales issues related to maintenance/invoicing Competences Good practice in IT tools Good negotiation skills Capacity to work on multiple, complex commercial scenarios Personal flairs Good relational skills and empathy Teamworking Problem solving Organizational skill and priority management Stress management English required #J-18808-Ljbffr