Food & Beverage Associate Fiumicino

Food & Beverage Associate
Fiumicino
Lazio, Fiumicino

About the Company

Hello!

Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better".

We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy.

You don't need to be from this industry, you do need to be passionate.

Our promise to you:

- We will respect and value your background and perspectives

- We will work together with integrity

- We will share our incredible pride for job, company and industry

What we ask of you:

- Bring passion to all that you do

- Listen, move fast and think innovatively

- Speak up, have ideas and share them

- Believe in customer service, and treating every person with kindness

As industry leaders in innovating global airport hospitality you will work with colleagues from all parts of the world for a truly global experience.

You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.

**Who we are

We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers.

Through the years we have worked incredibly hard to create an experience which is both accessible and quality.

Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.

In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world.

Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.

With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology.

We are fast-moving and always evolving to drive our purpose of making travel better.

Join our family today.

Together, we'll make travel better.

**JOB SCOPE **_(describe an overall summary of the job responsibilities)_

Perform all required lounge operation tasks.

Provide food and drink recommendations to guests maintaining the highest quality.

Serve guests with friendly and professional manner.

- **JOB RESPONSIBILITIES **_(describe the major duties of the role in the order of importance)_

- Perform all duties of the lounge in a professional manner in alignment with PPG standards and Operation manuals,

- Handle passenger admission process for various type of customers including but not limited to premium customers of contracted airlines, financial institutions, walk-ins etc in a smooth and professional manner,

- Prepare and serve food & beverages, including all hot and cold drinks, to the guests all times with a pleasant and friendly attitude,

- Provide food and drink recommendations to guests,

- Restock food & beverages and glassware, when necessary, throughout the shift

- Maintain the highest quality and consistent products & quality standards by following all Company drink recipes and procedures, taste coffee and other non-alcoholic drinks to maintain familiarity with products and quality standards,

- Perform opening, closing and side duties - setting up and tidying up the lounge, ensure cleanliness of glass surfaces or counter tops, and entire lounge area, ensure equipment is in good condition and food safety standards are met

- Follow and observe Health and Safety standards by following self-monitoring plan, properly labeling, dating, covering, and refrigerating the prepared items for the lounge

- Assist the guests all times with polite, friendly, and professional manner,

- Always maintain perfect use of Plaza premium Group uniform as a brand ambassador,

- Any other duty/tasks as requested by the Employer.

**JOB REQUIREMENTS** _(state the minimum experience, knowledge, education, language, technical skills, travelling requirements of this position.

)_

- Minimum 1-2 years' experience in F&B operations preferably in hotel or catering industry

- Able to work in the bar

- Excellent customer service, interpersonal and communication skills

- Good command of spoken English.

Contratto di lavoro: Tempo pieno, Tempo determinato

Stipendio: a partire da €21. 400, 00 all'anno

Benefit:

- Buoni pasto

- Corsi di lingua offerti

- Orario flessibile

Orario:

- Festivo

- Orario flessibile

- Turni

- Weekend

Tipi di retribuzione supplementare:

- Quattordicesima

- Straordinario

- Tredicesima