Franchise Hotel - Food & Beverage Director Firenze

Franchise Hotel - Food & Beverage Director
Firenze
Toscana, Firenze

About Us

**Grape Hospitality** owns and operates 111 hotels and 82 restaurants in 8 European countries.

With 2, 000 employees, Grape Hospitality is a structure on a human scale.

Our Group aims to energize our establishments through attractive and innovative renovations that meet the current expectations of customers and to develop the catering business by creating new concepts and integrating quality commercial brands within our hotels to provide unique experiences to our customers.

At Grape Hospitality, success has many faces!

As a creator of value, we desire to encourage you to:

- Put your dynamism, enthusiasm, and sense of innovation into the customer's service.

- Be authentic.

So be yourself, wherever you are, and whatever your position.

- Develop your personal and professional talents

- You thrive by associating your success with that of a team.

But all that counts is your smile and that of our customers!

**Your day to day**:

*** Position Overview**:

*** Are you a visionary leader with a passion for delivering exceptional dining experiences?

We are seeking a dynamic and charismatic Food and Beverage Director to oversee the entire food and beverage operations at our prestigious IHG hotel.

As the mastermind behind our culinary kingdom, you will be responsible for crafting strategies, driving revenue, and ensuring unparalleled guest satisfaction.

If you possess a winning combination of business acumen, creativity, and a love for gastronomy, this is your chance to showcase your skills in a friendly and cool environment.

**Responsibilities**:

**1.

** **Strategic Gastronomic Vision**:

**Develop and execute a cutting-edge food and beverage strategy aligned with our hotel's overall vision and goals.

*** Identify market trends, customer preferences, and industry innovations to continuously enhance our offerings.

*** Innovate and create unique dining concepts, promotions, and events to attract guests and maximize revenue.

*** Collaborate with the executive team to create a cohesive guest experience across all touchpoints.

*** 2.

** **Revenue Maximization and Financial Wizardry**:

**Achieve and exceed revenue targets by implementing effective sales and pricing strategies.

*** Analyze financial performance, identify opportunities for growth, and take proactive measures to optimize profitability.

*** Partner with the sales and marketing team to drive sales, explore new market segments, and expand our customer base.

*** Implement cost control measures, analyze food and beverage costs, and collaborate with the team to improve operational efficiency.

*** 3.

** **Guest Satisfaction and Experience Enhancement**:

**Cultivate a guest-centric culture, ensuring the delivery of exceptional service and memorable dining experiences.

*** Monitor guest feedback, analyze satisfaction metrics, and take prompt action to address any concerns or enhance service quality.

*** Establish and maintain strong relationships with guests, VIPs, and regular patrons, anticipating their needs and preferences.

*** Champion continuous improvement initiatives to elevate the overall guest experience at every touchpoint.

*** 4.

** **Team Leadership and Development**:

**Lead, inspire, and mentor a diverse team of food and beverage professionals.

*** Foster a positive and collaborative work environment, encouraging teamwork, creativity, and professional growth.

*** Recruit top talent, conduct performance evaluations, and provide coaching and training to ensure high levels of performance and productivity.

*** Set departmental goals, establish KPIs, and drive a culture of excellence and accountability.

*** 5.

** **Compliance and Quality Assurance**:

**Ensure compliance with all applicable health, safety, and sanitation regulations and maintain impeccable standards.

*** Implement and enforce standard operating procedures to maintain consistency and quality in all food and beverage outlets.

*** Conduct regular inspections and audits to uphold hygiene, cleanliness, and service standards.

**Stay up-to-date with industry trends, emerging technologies, and best practices to continuously improve operations.

**What we need from you

*** Qualifications and Requirements**:

**A visionary leader with a proven track record in food and beverage management within the hospitality industry.

*** Exceptional business acumen and demonstrated success in revenue generation and cost control.

*** Strong strategic planning skills, with the ability to envision and execute innovative dining concepts.

*** Excellent interpersonal and communication skills to build relationships with guests, staff, and stakeholders.

*** Solid financial understanding and proficiency in analyzing financial reports and performance metrics.

*** Experience in leading and developing high-performing teams, fostering a culture of collaboration and excellence.

*** In-depth knowledge of food and beverage operations, i