Front Desk Agent - Intercontinental Rome Lazio

Front Desk Agent - Intercontinental Rome
Roma
Lazio, Lazio

First impressions count.

To get our guests' memorable experiences off to an unforgettable start, InterContinental Rome Ambasciatori Palace is looking for a Front Desk Agent, who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.

**What you can expect from us

We give our people everything they need to succeed We welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.

We promote a culture of trust, support, and acceptance.

Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you'll become part of our hotel family.

**A little taste of your day-to-day

Every day is different, but you'll mostly be:

- Kicking off truly memorable guest experiences with the warmest of welcomes

- Acknowledging Loyalty programs and returning guests in person or over the phone

- Taking, managing, and receiving payments for guest bookings

- Making the check-in and check-out process feel swift and seamless

- Staying one step ahead of our guests' needs to anticipate requests and offer tailored recommendations

- Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendations