Front Of House Team Member Ne

Front Of House Team Member
Ne
Liguria, Ne

Staycity Aparthotels is a reputed company based in 30172 Mestre.

We are looking for talented professional to join our team as **Hotel Receptionist.

Staycity are looking for a Reception Team Member to join the Reception team on a full time, permanent basis.

In return you'll earn a highly competitive salary.

Previous Hotel Reception experience is required for this role.

Hours of Work:

Key responsibilities as our Reception Team Member will include:

- To greet guests in a warm, friendly manner

- To check in and out guests efficiently and quickly

- To record reservations accurately, noting any special requests

- To promote and sell the Hotel's facilities

- To ensure billing is correctly and efficiently completed to the agreed standards

- To deal with any guest complaints, queries and suggestions quickly and efficiently

- To adhere to all Company policies including Customer Care, Health & Safety, Fire Safety, Cash Handling

- Stays current with developments in the property by reviewing property communication and completes a handover on each shift; updating for oncoming shifts

- Demonstrates an in-depth knowledge of apartment facilities, to effectively assist guests

- Ensures reservations are monitored throughout the shift and entered promptly into the system

**Our ideal Reception Team Member will have the following skills, knowledge and experience**:

- **Ideally have at least 1-year previous experience working at the Front Desk in similar property**:

- Always strive to provide our guests with the highest standards in customer care

**- Experience using Opera

- Excellent communication and interpersonal skills

If you feel you are the right fit for this Reception Team Member role then please click 'apply' now!

We'd love to hear from you!