Front Office Agent Milano

Front Office Agent
Milano
Lombardia, Milano

About us**:

NYX Hotels are lifestyle hubs, vibrant, open and inspiring.

Each hotel breathes the individual spirit of its city.

The brand is named after NYX, the Greek goddess of the night.

She is the hostess for all travellers who value a special lifestyle and the freedom to do what they want at any time.

NYX hotels are places to see and be seen, total works of art with a unique mix of creativity, art and design.

Every guest is welcomed by the hotels' "City Lovers" - locals who experience their city with passion and love and pass this enthusiasm on to their guests.

**What we offer**:

- Temporary contract

- Discounts on accommodation and in Fattal Hotel Group restaurants.

- Europe-wide networking via the internal employee app "LEAPP

- Support in balancing work and family life

- Training and development programmes in our Leonardo Academy

- Team events

**Your Main Duties**:

- You make sure the guests feel at home, by providing the best personal service

- Handling the check-in and check-out operations

- Handling administrative tasks

- Providing guests with information they may need about the hotel and town of Milano

- Answer phone calls

**Your Profile**:

- BE YOURSELF - Be authentic and yourself

- Bachelor's degree in Hotel Management or Tourism studies

- Hospitality is in your veins

- At least 1-year experience as front office agent or reception

- Sense of responsibility, ability to work in team, resistant to stress

- Flexibility in working early, late and night shifts

- Very good language and writing skills in English and Italian, other languages are a plus

Contratto di lavoro: Tempo pieno, Tempo determinato

Disponibilità:

- Turni

Considerazioni sul COVID-19:

Tutti i clienti indossano la mascherina, gli ambienti sono regolarmente sanificati, il gel disinfettante è a disposizione in tutta la struttura.

Esperienza:

- Front Office Agent: 1 anno (Preferenziale)

Lingua:

- Inglese (Obbligatorio)

Disponibilità a lavorare per turni:

- Turno di giorno (Obbligatorio)

- Turno serale (Obbligatorio)

- Turno notturno (Obbligatorio)