Front Office Agent (D/F/M) Milano

Front Office Agent (D/F/M)
Milano
Lombardia, Milano

About us**: Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities!

We live our motto **BE YOURSELF**.

Conformity, strict regulations and rigid rules have long been history with us.

What counts for us is your personality.

Nobody has to hide or change for us - just be who you are.

In our colourful and somewhat crazy team - the **Leonardo Family** - your motivation, your opinion and your ideas are in demand.

**What we offer**: - Support in reconciling work and family life - Europe-wide employee app "LEAPP" - Discounts on accommodation and in the restaurants of the Fattal Hotel Group - Training and development programmes at our Leonardo Academy - Team events **Your Main Duties**: - You make sure the guests feel at home, by providing the best personal service - Handling the check-in and check-out operations - Handling administrative tasks - Providing guests with information they may need about the hotel and town of Milano - Answering phone calls **Your Profile**: - **BE YOURSELF** - Be authentic and yourself - Tourism studies or Bachelor's degree in Hotel Management - Hospitality is in your veins - At least 1-year experience as Front Office Agent or Receptionist - Sense of responsibility, ability to work in team, resistant to stress - Flexibility in working early, late and night shifts - Very good speaking and writing skills in English and Italian, other languages are a plus **Your Contact Person**: **Sabrina Ligi** HR Manager Leonardo Hotels Italy & Hungary T: +39 02 31817 0 NYX Milan Piazza IV Novembre 3 20124 Milano