Front Office Agent (D/F/M) Milano

Front Office Agent (D/F/M)
Milano
Lombardia, Milano

About us**:

Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities!

We live our motto **BE YOURSELF**. Conformity, strict regulations and rigid rules have long been history with us. What counts for us is your personality. Nobody has to hide or change for us - just be who you are.

In our colourful and somewhat crazy team - the **Leonardo Family** - your motivation, your opinion and your ideas are in demand.

**What we offer**:

- Support in reconciling work and family life

- Europe-wide employee app "LEAPP"

- Discounts on accommodation and in the restaurants of the Fattal Hotel Group

- Training and development programmes at our Leonardo Academy

- Team events

**Your Main Duties**:

- You make sure the guests feel at home, by providing the best personal service

- Handling the check-in and check-out operations

- Handling administrative tasks

- Providing guests with information they may need about the hotel and city of Milan

- Answering phone calls

**Your Profile**:

- **BE YOURSELF** - Be authentic and yourself

- Tourism studies or Bachelor's degree in Hotel Management

- Hospitality is in your veins

- At least 1-year experience as Front Office Agent or Receptionist

- Sense of responsibility, ability to work in team, resistant to stress

- Flexibility in working early, late and night shifts

- Very good speaking and writing skills in English and Italian, other languages are a plus

**Your Contact Person**:

**Federica Finotti

HR Assistant

Leonardo Milan City Center

Via Messina 10

20154 Milano