Front Office Agent Milano

Front Office Agent
Milano
Lombardia, Milano

ABOUT US

NYX Hotels are lifestyle hubs, vibrant, open and inspiring. Each hotel breathes the individual spirit of its city. The brand is named after NYX, the Greek goddess of the night.

She is the hostess for all travellers who value a special lifestyle and the freedom to do what they want at any time. NYX hotels are places to see and be seen, total works of art with a unique mix of creativity, art and design.

Every guest is welcomed by the hotels' "City Lovers" – locals who experience their city with passion and love and pass this enthusiasm on to their guests.

WHAT WE OFFER

Temporary contract

Discounts on accommodation and in Fattal Hotel Group restaurants

Europe-wide networking via the internal employee app "LEAPP"

Support in balancing work and family life

Training and development programs in our Leonardo Academy

Team events

YOUR MAIN DUTIES

You make sure the guests feel at home, by providing the best personal service

Handling the check-in and check-out operations

Handling administrative tasks

Providing guests with information they may need about the hotel and town of Milano

Answering phone calls

YOUR PROFILE

BE YOURSELF – Be authentic and yourself

Tourism studies or Bachelor's degree in Hotel Management

Hospitality is in your veins

At least 1-year experience as front office agent or reception

Sense of responsibility, ability to work in team, resistant to stress

Flexibility in working early, late and night shifts

Very good language and writing skills in English and Italian, other languages are a plus

We look forward to receiving your online application as Front Office Agent (d/f/m).

Leonardo Hotels - Leonardo Milan City Center

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