Front Office Agent (M/F) Milano

Front Office Agent (M/F)
Milano
Lombardia, Milano

We are looking for one receptionist to welcome our guests at Novotel Milano Linate.

As the first point of contact for our hotel, the receptionist will play a crucial role in positively impacting our guests.

Responsibilities: Check in and check outAllocate rooms coordinating with the housekeeping department. Anticipate guests' needs and handle their inquiriesHave complete knowledge of the hotel, including room types, relative features and facilities, rates, F&B outlets and promotions. During the night shift, you are responsible for activities such as hotel closing, cash collection, and anticipating the needs of the next day. With a strong team spirit and keen interpersonal skills, you are attentive to the needs of guests.

Fluency in Italian and English is required, along with a good knowledge of a third language.

What we offer: Be part of an international companyWork for a leader brand like Accor, present in more than 110 countriesTraining, development, and career opportunitiesBenefits according to the roleAccor discounts cardWe are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.

The job offer refers to both genders in accordance with the provisions of Legislative Decree 903/77 and Legislative Decree 125/91.

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