Front Office Assistant Internship In Milan Milano

Front Office Assistant Internship In Milan
Milano
Lombardia, Milano

Milan

Prestigious national and international hotel chain offers an internship opportunity as a Front Office Assistant in Milan.

The role will involve:

- Managing check-in and check-out procedures, ensuring that guests receive a warm welcome and efficient service during their arrival and departure.

- Handling reservations including confirmation, modification, and cancellation, keeping the reservation system always updated.

- Answering incoming calls through the switchboard, providing information, assistance, and directing calls to the appropriate departments.

- Resolving guests' daily issues and managing special requests, ensuring prompt and satisfactory solutions to their needs.

**Requirements**:

- Advanced knowledge of English, both written and spoken.

- Proficiency in using computers and reservation software.

- Positive and customer-oriented attitude.

- Natural inclination towards teamwork.