Front Office Host Milano

Front Office Host
Milano
Lombardia, Milano

Park Hyatt Milano is a 5-star luxury hotel located in the heart of the city, overlooking the famous Galleria Vittorio Emanuele II and a few steps from Piazza del Duomo and the Alla Scala opera house. You will join an energetic and passionate team who are the face of Park Hyatt Milan.

In the role of Host on the Hotel's Front Desk, you will be responsible to provide an excellent and consistent level of service to the Hotel's guests. Day to DayTo handle all guest arrival check ins and departure check outsTo create memorable and tailored experiences for all guests. To actively upsell and cross sell hotel services and outlets. To count money, verify amounts and issue receipts for paymentsQualificationsWe are looking for a candidate who is currently in a similar role or has Front Office experience in hotels.

We are looking for a candidate who has:A Diploma/Degree in Hospitality/Hotel Management, with minimum of 1 year work experience as Receptionist in a hotel or in a similar large building/complex with central plant. Ability to work well with others in a guest and team-focused environmentGood problem solving, administrative and interpersonal skills are a mustKnowledge in Opera is an advantageVerbal and written English and Italian languages proficiency are requiredHyatt offers a great range of benefits, including:12 free nights per year of service across Hyatt Hotels worldwideEmployee and Friends & Family rates across Hyatt Hotels worldwideDry cleaning of business clothesComplimentary meals on dutyContinuous Learning & Development opportunitiesBonus ATMWelfare Tundr