Front Office Manager - 5 L Hotel In Umbria PERUGIA

Front Office Manager - 5 L Hotel In Umbria
Perugia
Umbria, PERUGIA

For a 5-star Luxury Hotel in Umbria, we're looking for a:

**Front Office Manager

You will be reporting to the Room Division Manager and directly responsible for the management of the Front Office Team.

**Main duties

- Creating a great experience for our Guests and Colleagues.

- Creating and implement all the relevant standards of the department

- Creating and building the team, ensuring the new hires are a good match with the existing ones

- Implementing the PMS and all the other technologies we will put in place

- Being a brand ambassador and constantly looking for new business opportunities

- Owning and striving to improve the quality and departmental metrics

- Ensuring health and safety policies are well known and compliant at all times

**What we are looking for**:

- Previous experience in same or similar role, preferably in Luxury Hotels.

- You are a natural at leading and setting a good example, making sure everyone's strengths are valued

- High level of verbal and written communication skills both in Italian and English; an additional language would be preferable;

- IT skills

- You have a passion for hospitality and you like learning new skills