Front Office Manager
Are you passionate about hospitality and providing exceptional guest experiences?
We at Pronobis HR are looking for a friendly and professional Front Office Manager to present to our contracted Luxury Hotel in Venice.
Your Responsibilities: Efficiently handle check-in and check-out processes, ensuring a smooth experience for guests.
Answer phone calls and emails with professionalism and warmth.
Assist guests with inquiries, concerns, and special requests.
Manage room reservations and ensure booking details are accurate.
Coordinate with other departments to maintain seamless hotel operations.
Provide guests with information on hotel facilities, services, and local attractions.
Handle complaints professionally and find quick resolutions.
Your Profile: Completed training in hotel or tourism management or relevant work experience.
Excellent communication skills in Italian and English; additional languages are a plus.
Experience with booking systems (please specify in your application) and MS Office applications.
A service-oriented mindset with a passion for working with people.
Flexibility regarding working hours, including weekends and public holidays.
What We Offer: A welcoming and supportive work environment.
Opportunities for professional growth and development.
Competitive salary and employee benefits.
If you are an enthusiastic team player with a passion for hospitality, we would love to hear from you!
Apply now and become part of our team.
Seniority level Entry level Employment type Full-time Industries Hospitality #J-18808-Ljbffr
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Informazioni dettagliate sull'offerta di lavoro
Azienda: Buscojobs Località: Ne
Liguria, NeAggiunto: 12. 3. 2025
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