Front Office Manager (M/F/D)
Current Job Openings as Front Office ManagerAs a ROBIN, you're at home in holiday destinations.
Locations:Spain - CLUB CALA SERENA, Mallorca - Immediate startPortugal - CLUB QUINTA DA RIA - Immediate startSpain - CLUB JANDIA PLAYA - Immediate startItaly - CLUB APULIA, Apulien - Start from March 2025Coordinate Us – As a Front Office Manager at ROBINSONFirst impressions always count for your ROBINSON guests. In your job as a front office manager, you're in charge of the reception at the club resort and also an organizational talent, motivator, and quality manager. With your team, you ensure that our guests are completely taken care of from arrival to departure. As the front office manager, you not only hold the strings in the background but also serve as the radiant face out front.
Head of Reception: Your Job as Front Office ManagerYou hold all the strings in your hand. In your job as front office manager, you make sure that all activities in the front and back office run smoothly. You ensure that the contingent capacity utilization is optimal and take care of direct bookings. You're always the first contact person and a real role model for your team, which also applies when you support other departments, such as during a welcome cocktail in the evening in front of the restaurant or on the theater stage.
Working in Vacation DestinationsAs a front office manager at ROBINSON, you can stay longer than any guest. Our club resorts are located in beautiful areas and directly on the ocean or close to the ski lifts. In your job, you cooperate not only with your colleagues at the club and the headquarters in Hanover but also with travel agencies and representatives. At the same time, you're a cordial conversation partner for our guests.
Minimum RequirementsFor your new job as a front office manager, you should bring your passion and the following:
Experience at the reception of the upscale hospitality industryIdeally, knowledge of protelFluency in the respective country's language is desiredWhat We OfferCould your job as front office manager be a springboard for your career? That's quite possible! If you have high ambitions in the hospitality industry, you're certainly in the best place at ROBINSON. Once you have some job experience as a front office manager, you can apply for our internal management trainee program. Here you can acquaint yourself with additional areas of our club resort, such as F&B, entertainment, and administration, which is the ideal preparation for your job as a deputy club director. Or would you like more specialized work? We can also offer you regular education and instruction in this area too.
In Brief, This is What You Can Expect as a Front Office Manager at ROBINSON:Work where others only take holidaysFree accommodations in a single room and meals at the guest restaurantUse of all amenities at the club resort – from yoga to the studio, tennis to beach volleyballPersonal and professional development opportunitiesTurn Your Passion into a Job – Apply as a Front Office Manager at ROBINSON!Do you love people, are you an amiable host, and the best promoter of our club resort? Then apply now – we look forward to seeing you!
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