Front Office, Reservations, Social Media, Client Relations Re

Front Office, Reservations, Social Media, Client Relations
Re
Piemonte, Re

E' preferibile aver lavorato nel settore dell'ospitalità alberghiera di alto livello.

Responsibilities include:

Performing all check-in and check-out tasks

Managing online and phone reservations

Informing customers about payment methods, cancellation policies, and

verifying their credit card data

Completing internal reports and files

Client Relations:

Responding to guest reviews

Assisting guests with any needs during their stay

Concierge:

Booking and planning services within the hotel (massages, dinner

services, events)

Booking experiences and restaurants

Planning guests' holidays prior to their arrival

Providing tips on the local area

Managing Housekeeping:

Prioritizing tasks by assigning a daily task list to the housekeeping

department

Checking the work and overall standards of rooms through room

inspections before check-ins

Placing laundry orders

Bar and Breakfast:

Assisting guests with any drink requests from 3 to 7 pm

Assisting during breakfast when requested

*Social Media* Creating content and sharing it across our social media

platforms: LinkedIn, Facebook, and Instagram using Meta Business Suite

*Revenue* Adjusting hotel rates manually or with provided software

B2B:

Supervising purchase requests and relations with suppliers and partners

Contratto di lavoro: Tempo pieno

Retribuzione: €1. 250, 00 - €1. 400, 00 al mese

Disponibilità:

- Turno diurno

- Weekend

Esperienza:

- addetto/a assistenza clienti: 2 anni (Obbligatorio)

Lingua:

- inglese (Obbligatorio)

Data di inizio prevista: 01/03/2025