Front Office Supervisor Milano

Front Office Supervisor
Milano
Lombardia, Milano

About us**:

Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities!

We live our motto **BE YOURSELF**.

Conformity, strict regulations and rigid rules have long been history with us.

What counts for us is your personality.

Nobody has to hide or change for us - just be who you are.

In our colourful and somewhat crazy team - the **Leonardo Family** - your motivation, your opinion and your ideas are in demand.

**What we offer**:

- Discounts on accommodation and in Fattal Hotel Group restaurants

- Europe-wide networking via the internal employee app "LEAPP"

- Support in balancing work and family life

- Training and development programmes in our Leonardo Academy

- Team events

**Your Main Duties**:

- You make sure the guests feel at home, by providing the best personal service

- Handling administrative tasks

- Scheduling

- Leading the Front Office Team and acting as Front Office Manager when needed

- Contributing to the personal and professional growth of your colleagues

- Being the best example

**Your Profile**:

- At least 4 years of professional experience at the Front Office, preferably in medium/big city hotels

- Hospitality is in your veins

- Stress resistant, accurate and decisive

- Responsible and able to lead a team

- Flexible in working on shifts

- Fluent in English and in Italian

- Good knowledge of the main IT systems and booking systems (OTA)

- Good knowledge of Milan, its hidden treasures and lifestyle

Contratto di lavoro: Tempo pieno

Benefit:

- Convenzioni aziendali

- Mensa aziendale

- Parcheggio libero

- Sconti sui prodotti o servizi dell'azienda

- Supporto allo sviluppo professionale

Orario:

- Turni

Tipi di retribuzione supplementare:

- Maggiorazione lavoro festivo

- Maggiorazione lavoro notturno

- Quattordicesima

- Tredicesima

Considerazioni sul COVID-19:

Gli ambienti sono regolarmente sanificati, il gel disinfettante è a disposizione in tutta la struttura.

Esperienza:

- Front Office Agent: 4 anni (Preferenziale)

Lingua:

- Inglese (Obbligatorio)

- Italiano (Obbligatorio)