Front Office Supervisor
Belmond is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton.
The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service.
Romazzino, a Belmond Hotel in stunning Costa Smeralda for the season 2025, is looking for a talented Front Office Supervisor to join our team.
The ideal candidate is willing to provide authentic, luxury experiences in world-renowned destinations to our guests, demonstrating care, confidence, curiosity, and community.
He/She is passionate about service and willing to grow professionally.
He/She works closely with our guests while they are on property to discover their preferences and how they want to feel, creating tailored recommendations.
Reports to: Front Office Manager
Responsibilities:Fulfil Front Office operations, according to the company policies, standards, and procedures, maintaining high standards at all times;Responsible for cash accounting (payment of guest bills);Communicate all relevant guest and group activity to proper internal parties;Anticipate guests' needs and handle guests' complaints. Requirements:High standards of service;Fluent in English and Italian; third language preferred;At least 2 years of experience within the same role in a luxury environment;Effective communication;Drive results;Global perspective;Additional Information: Seasonal Labour contract according to C. C. N. L.
Settore Turismo (Confindustria);All meals provided;Uniform dry cleaning;Team social events;Accommodation provided for non-residents. Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit. Bank or payment details should not be provided when applying for a job.
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