[Full Remote] Client Services Manager
At OneFootball, we value the insights and ideas that stem from having a diverse team.
We believe everyone should have the opportunity to be a part of the beautiful game—irrespective of gender, race, ethnicity, nationality, age, background, sexual orientation, religion, team followed, or other personal traits.
As the Client Services Manager , you will play a critical role in managing and strengthening our client relationships, ensuring seamless campaign execution, and contributing to the overall revenue generation of the company.
You will be the go-to expert for delivering high-quality service and fostering collaboration across internal teams to meet and exceed client expectations.
Your Role: Drive the Client Services Team's success by managing and nurturing client relationships to foster growth and retention.
Work with blue chip advertisers and agencies from various industries.
Oversee the end-to-end delivery of campaigns/projects, including setup, optimization, and performance reporting.
Collaborate effectively with cross-functional teams such as Pre-Sales, Sales, Ad Solutions, Product, Data, Newsroom, and Finance to ensure seamless execution and client satisfaction.
Maintain and enhance the usage of internal tools and platforms (e. g. , Salesforce, Google Ad Manager) for process efficiency and campaign success.
Your Profile: Experience or knowledge in media advertising, account management, ad operations, or the start-up ecosystem.
Hands-on experience in campaign management or ad operations, with an understanding of ad servers (e. g. , Google Ad Manager), is a significant advantage.
A keen interest in the digital and mobile media landscape, paired with a tech-savvy mindset.
A proactive, solution-oriented, and hands-on approach to challenges.
A passionate team player with excellent collaboration and interpersonal skills.
Fluent in Italian and English (proficiency in additional languages, especially Spanish, is a plus).
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