Future Talent - Customer Service Expert Modena

Future Talent - Customer Service Expert
Modena
Emilia Romagna, Modena

PreviousNextFuture Talent - Customer Service ExpertAt Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen. We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet. Job Summary Start your career development and become Tetra Pak's next Future Talent! We are looking for highly motivated newly graduates to join us in 2025! Future Talent Program is a Trainee Program within Tetra Pak. We offer a permanent position from start in September 2025 at our site in Modena. You will onboard an individual designed development program for 18 months connected to a specific position and the Tetra Pak organization. During the program you will participate in trainings and job rotations throughout various parts of Tetra Pak to explore your potential and grow as a person. As a Trainee here with us, you will get to know our entire business and collaborate with colleagues all over the world. And this is just the beginning of your Tetra Pak career! Visit and read more about Tetra Pak Future Talent Program!You will be based in Modena, Italy but you will work in a global arena. What you will do You will become part of the Tetra Pak's Customer Service team that is globally responsible for processes such as Design Management, Order Management, Invoicing, Customer Documentations and Tetra Pak Digital Platforms. As our new Future Talent – Customer Service Expert you will: Be part of the CSD (Customer Service Design) team that interacts & supports markets with the execution of Customer Service processes.

Leading ad hoc tasks to support CSD processes implementation and continuous improvement across the organization

Support and participate in ad hoc projects for CSD processes

Support different CSD networks in the markets.

Support the team to address the needs and requirements of the markets to continuously drive and improve common ways of working across Markets and processes.

Support the CSD team with the implementation of new projects & improved ways of working and tools.

We believe you have We believe you are a person with passion, energy and curiosity who inspire others with your enthusiasm! You have an open mindset, an eagerness to develop and deliver. You have a collaborative approach, building relations and networks comes natural to you. You enjoy working in an international environment and you have a business-oriented way of thinking.

You have a Masters Degree in Business Administration/Engineering or relevant (Graduated )

It is possible that you have experience working in a sales, marketing or communication environment

You are fluent in English, written and spoken.

You have good communications skills, written and spoken

You are a dynamic person able to build successful relations with stakeholders from different cultures

You have analytical skills but also business oriented

Previous international studies/experience are considered meritorious

We Offer You A variety of exciting challenges with ample opportunities for development and training in a truly global landscape

A culture that pioneers a spirit of innovation where our industry experts drive visible results

An equal opportunity employment experience that values diversity and inclusion

Market competitive compensation and benefits with flexible working arrangements

We look forward to receiving your applicationPlease apply directly via the Monster Apply button. About us We are specialists in complete solutions for the processing, packaging and distribution of food products. Dairy products, juices and nectars, ice cream, cheese, dry foods, fruits, vegetables and pet food are examples of products that can be processed or packaged in Tetra Pak® processing and packaging lines. We focus on keeping the consumption of all raw materials and energy to a minimum during both the manufacturing process and distribution. The processing solutions are also designed to treat the products gently. Starting with an outside-in approachWe leverage our knowledge of markets and trends to provide customers with an outside-in approach that looks at the entire value chain – from global consumer trends to category and channel research to proprietary consumption data on commercial beverages and liquid food. Solving our customers' unique challengesFrom strategic decision-making to operational excellence and beyond, we offer comprehensive support to customers to solve their unique challenges – from sustainability transformation and optimising their production by improving operational efficiency to the development of new products.