Gallery Sales Associate
TASCHEN is the world's leading art-book publisher, headquartered in Cologne with teams in Berlin, Brussels, Hong Kong, London, Los Angeles, Madrid, Miami, Milan, New York, Paris and Tokyo.
For more than 40 years, we have been on a mission to publish innovative illustrated books on art, architecture, design, fashion, film, lifestyle, travel, photography and pop culture and to bring them to the world.
We aspire to be inclusive, independent, inspirational.
We are looking for a committed **Full-Time Gallery Sales Associate** for our **TASCHEN Store Milan** location.
**Key responsibilities**:
- Welcome customers to the store, assess customer needs and provide assistance and information on the TASCHEN program; process POS (point of sale) purchases
- Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction
- Further develop existing VIP clients and relationships, with a particular focus on driving our limited edition program
- Identify and engage new client development opportunities
- Actively participate in achieving personal and team sales goals on a monthly, quarterly and yearly basis
- Willingness to go the extra mile to drive personal and team sales
- Assist in reception of deliveries, unpacking of new stock and merchandising.
- Ensure that the product presentation and work area are clean and organized
- Assist with stock management, database maintenance, and other daily tasks as needed
- Provide support during TASCHEN events and book signings
- At least 3 years previous salesexperience, preferably in an arts or gallery environment
- Proven track record of sales achievements
- Hands-on experience with POS transactions and inventory procedures a plus
- Flexible and friendly attitude with a focus on customer service & teamwork
- Mature, detail-oriented; strong follow-up skills
- English and Italianfluency required, additional languages a plus
- Knowledge of local culture scene a plus
- Interest in art, photography, architecture, design, fashion, travel a plus
**We offer**:
- A creative and international work environment with exciting products, established systems and tools in a dynamic family business
- A fun and exciting work environment
- The opportunity to manage and grow your own customer portfolio
- Scope for your own ideas and personal development
Position is to be filled immediately.
**Job Types**: Full-time, Permanent
Work Location: In person
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