General Manager 5*L - Venice Venezia

General Manager 5*L - Venice
Venezia
Veneto, Venezia

For a5*L Resort, we are looking for a

General Manager

General Managers are responsible for the day-to-day management of the hotel and its staff. You will be responsible for managing employees and for planning, marketing, coordinating, and administering hotel services such as catering and accommodation facilities. You will also be responsible for making sure that all areas of a hotel environment run smoothly and work together successfully.

Core responsibilities:

Collaborate with executive-level management in the development of performance goals and long-term operational plans for Room, F&B and Event Department

Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration

Set strategic goals for operational efficiency and increased productivity

Work with managers in the development of financial and budgetary plans

Analyze current operational processes and performance, recommending solutions for improvement when necessary

Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives

Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals

Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks

Identifying and implementing process improvements that will maximize output and minimize costs

Uphold organization policies and standards, ensuring legislative regulations are followed

Work closely with human resources to lead team with integrity and establish and maintain a trusting, inclusive, and productive environment

Plan and organize hotel activities to drive sales

Manage and monitor hotel expenses

Manage and track hotel inventory

Plan and implement marketing campaigns with marketing teams

Build and maintain strong relationships with visitors and clients

Build relationships with vendors

Suggest and implement new ideas

Determine KPIs

Track KPIs and produce reports

Hire and on-board new hotel staff

Evaluate staff performance

Ensure safety and adherence to rules and regulations

Prepare and manage schedules and shifts

Job Requirements:

Minimum 2 years of experience in a General Manager role. Will be considered a plus a previous experience in an international hotel group

Bachelor's degree in business administration, hotel management or related field

Fluent English and Italian (written and spoken)

People manager used to large teams

Strong commercial acumen,

Experience in managing budgets, revenue proposals and forecasting results

In-depth knowledge of the hotel / leisure / service sector

Be passionate about the operation with a hands-on attitude

Strong leadership skills to effectively manage and motivate the team to achieve high performance and exceed targets

Accountable and resilient

Ability to work under pressure

Location: Venice

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