General Manager Milano

General Manager
Milano
Lombardia, Milano

Company Description

We are far more than a worldwide leader.

We welcome you as you are, and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

**Job Description**:

We are looking for an Inspiring leader for a Mercure brand hotel and the property as **General Manager** for the **Mercure Milano Solari**.

Your leadership, strong interpersonal skills and strategic vision will drive an engaged, unified team, guest satisfaction and maximize operating results for the hotel.

You will bring your strong commercial and business acumen, tenacity to drive the top line, find synergies and exceed targets.

Due to the location, it is the ideal accommodation for business and leisure with 67 rooms.

**WHAT DOES THE ROLE CONSIST OF?

The main missions are:

- Functions as the primary strategic business leader with overall responsibility of operations of the Hotel to achieve customer (guests, employees, corporate and owner) satisfaction and quality service while meeting/exceeding financial goals.

- Ensure best quality of service and transmit the Mercure state of mind.

- Optimize RevPar by optimizing the various sales channels.

- To maximize revenue potential and maintain strict cost control procedures to ensure our objectives and budgets are achieved.

- Lead the team and create a Heartist spirit!

- Guarantee quality of Accommodation & F&B offers.

- Ensure implementation and proper monitoring of main procedures, Accor & Owner policies and procedures are adopted whilst maintaining a commitment to total customer service.

- To be fully responsible for the efficient and effective operations of all Departments.

- To maximize revenue potential and maintain strict cost control procedures to ensure our objectives and budgets are achieved.

- To represent Accor and the Owners in all issues relating to the Hotel.

**Qualifications**:

- Solid GM experience

- Strong customer orientation, emotional intelligence, as well as an exemplary behavior source of credibility combined with your sense of commitment.

- Managerial skills to unite your team around a collective project, in the search for the achievement of quality and economic objectives.

- Strong communication & negotiation skills.

- Fluent in **Italian & English is mandatory**, French is highly valued.

**Required skills**:

- Very good business understanding

- Excellent relationship and communication skills

- Ability to manage multiple projects on an ongoing basis

- Strong team player

- Strong flexibility and agility skills to work in a very fast changing environment

- Ability to influence

- Initiative and organization sense

Additional Information

**What we offer**:

- Be part of an international company

- Work for a leader brand as Accor present in more than 110 countries

- Training, development and career opportunities

- Benefits according to the role

- Accor discounts card

**Our commitment to Diversity & Inclusion**:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talents.

**Why being part of the Accor world?

By joining the brand Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

We will be waiting for you!

**_ Be ALL you are with all your Heart #LimitlessCareers_

- The job offer refers to both gender in accordance with the provisions of Legislative Decree 903/77 and Legislative Decree 125/91_