German Customer Service Ari

German Customer Service
Ari
Abruzzo, Ari

Social network you want to login/join with:

German customer service, Province of Forlì-Cesena Client: CBTalents

Location: Province of Forlì-Cesena, Italy

Job Category: Customer Service

EU work permit required: Yes

Job Reference: 1ebf2476cefb

Job Views: 3

Posted: 02. 03. 2025

Expiry Date: 16. 04. 2025

Job Description: Location: On-Site

Language Requirement: Fluent in German and English

Start Date: 17th February 2025

Working Hours: Monday to Sunday, between 10:00 AM and 02:00 AM

Salary: 3, 800 BGN gross; primarily email and chat support (95%)

Sign-On Bonus: 500 BGN gross for all successful German hires joining the project on 17th February

Training and Onboarding: 2 weeks of training 1 week of nesting Job Description: Join our customer service team providing top-tier support via email and chat.

You will be responsible for assisting customers in German and English, ensuring their inquiries are resolved efficiently and effectively.

Responsibilities: Respond promptly to customer inquiries mainly through email and chat.

Provide accurate, valid, and complete information by using the right methods/tools.

Handle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolution.

Keep records of customer interactions, process customer accounts, and file documents.

Requirements: Fluency in German and English is mandatory.

Excellent communication and interpersonal skills.

Experience in email and chat customer service is preferred but not mandatory.

Ability to manage time efficiently and handle demanding workloads.

We are excited to welcome enthusiastic, detail-oriented candidates to join our customer service team.

If you are passionate about customer support and enjoy problem-solving, apply by 17th February 2025.

#J-18808-Ljbffr