Global Back-End Service Controller Bra

Global Back-End Service Controller
Bra
Piemonte, Bra

Global Back-end Service Controller**:

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

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Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

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We are looking for a Global Back-end Service Controller to join our Electrification business.

You will act as a business partner to a business manager to develop a business model and optimize financial performance within an assigned Division/Business Unit/Product Group across Countries and Regions.

You will support effective business decisions by monitoring, analyzing and interpreting financial data in order to evaluate various business alternatives and recommend the most appropriate business solutions.

Reporting to: Global Operation Controller.

**This position reports to**:

EVCI Global Business Controller

**Your responsibilities**:

- Serve as the key partner for the relevant business leader in determining strategy for area of responsibility, aligning with wider strategy, implementing and making adjustments in implementation as needed.

- Design and implement organic and efficient back-end service processes including handling of logistic, repairs, service partners and in-warranty intervention.

Assure full transparency on cost of poor quality and warranty cost in general.

- Monitor progress achieved and provide insight and analysis to support operational decision-making.

Identify issues and advise management on action plans and operational strategies to resolve.

Drive appropriate cost structure, productivity optimization and capital efficiency.

Manage and closely monitor the cash flow and takes action to improve Net Working Capital.

- Assess business risk exposure and define risk mitigation strategies to reduce impact on business performance.

Ensure that risk management processes are consistently implemented in own area of responsibility.

- Lead, provide guidance and facilitate best practice sharing between Local Business Controllers within own area of responsibility to ensure alignment and consistency of controlling practices.

Ensure timely and efficient communication with relevant Local/Country/Division/Region Controllers, Finance Group functions and other internal customers to identify and discuss issues for improvement of operations, work quality and efficiency for area of responsibility.

- Ensure transparency in financial reporting and disclosures.

Define and implement internal controls regarding financial and non-financial operations.

Ensure compliance with corporate and country standards, regulations and guidelines.

Support internal and external audits.

**Your background**:

- A bachelor or master degree in Economics;

- 5 years of experience in finance and controlling with focus on service;

- Knowledgeable of service, operations, return material, customer support, logistic processes

- SAP knowledge;

- Fluent in both English and Italian;

- Available for occasional job travels abroad;

- Ability to lead and adapt.

**More about us**: