Global Insurance & Claims Support Firenze

Global Insurance & Claims Support
Firenze
Toscana, Firenze

Global Insurance Claims SupportRole Overview:Savino Del Bene seeks a dynamic and detail-oriented Global Insurance Claims Support to join its Global Headquarters in Florence, Italy.

This role is critical in managing insurance claims and complaints, working closely with brokers and internal stakeholders to ensure efficient claims processing and risk mitigation. This role offers an exciting opportunity to play a key role in global insurance operations, ensuring the company's risk management strategies align with business objectives. The support will analyze and resolve insurance claims, maintain accurate claims records, and oversee reporting and statistics to support data-driven decision-making. Key Responsibilities:Claims Management: Handle a portfolio of complex, high-exposure claims, ensuring compliance with all applicable laws, regulations, and company policies. Claims Investigation Resolution: Assess and resolve cargo legal liability claims and other types of claims by reviewing coverage, liability, and key documents (contracts, policies, appraisals, releases, statements, reports, etc.

). Cross-functional collaboration: Work closely with internal teams, brokers, legal advisors, and insurance carriers to negotiate claims and ensure optimal outcomes. Data System Management: Maintain an accurate and structured claims database, ensuring proper documentation, deadline tracking, and monitoring of open cases. Advisory Support: Assist business partners and operational teams in claims management, supporting customers throughout the claims process and addressing any related complaints. Reporting Risk Analysis: Provide regular reports on high-risk, large-value claims to leadership and key stakeholders, offering insights for risk management and strategic decision-making. Qualifications Skills:Education: Bachelor's or master's degree in Law, Risk Management, Finance, or a related field. Languages: Fluency in Italian and English.

French would be a strong plus. Experience: Minimum 3+ years in corporate insurance, legal, risk management, or loss prevention roles. Technical Knowledge:Strong understanding of Freight Incoterms, insurance policies, claims handling, and regulatory compliance. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). Experience with insurance management systems is a plus. Interpersonal Analytical Skills:Proven ability to manage broker relationships and collaborate with multiple stakeholders. Analytical mindset with expertise in risk assessment, data analysis, and reporting. Excellent communication and negotiation skills. This role offers an exciting opportunity to play a key role in global insurance operations, ensuring the company's risk management strategies align with business objectives. Location: Global Headquarters – Florence, ItalyReports to: Global Insurance Risk Manager