Global Insurance & Claims Support
Global Insurance & Claims Support
Role Overview:
Savino Del Bene seeks a dynamic and detail-oriented
Global Insurance & Claims Support
to join its
Global Headquarters in Florence, Italy
.
This role is critical in managing
insurance claims and complaints
, working closely with brokers and internal stakeholders to ensure efficient claims processing and risk mitigation.
This role offers an exciting opportunity to play a key role in
global insurance operations
, ensuring the company's risk management strategies align with business objectives.
The support will analyze and resolve insurance claims, maintain accurate claims records, and oversee reporting and statistics to support data-driven decision-making.
Key Responsibilities:Claims Management:
Handle a portfolio of complex, high-exposure claims, ensuring compliance with all applicable laws, regulations, and company policies. Claims Investigation & Resolution:
Assess and resolve
cargo legal liability claims
and other types of claims by reviewing coverage, liability, and key documents (contracts, policies, appraisals, releases, statements, reports, etc.
). Cross-functional collaboration:
Work closely with
internal teams, brokers, legal advisors, and insurance carriers
to negotiate claims and ensure optimal outcomes. Data & System Management:
Maintain an accurate and structured
claims database
, ensuring proper documentation, deadline tracking, and monitoring of open cases. Advisory & Support:
Assist business partners and operational teams in
claims management
, supporting customers throughout the claims process and addressing any related complaints. Reporting & Risk Analysis:
Provide regular reports on
high-risk, large-value claims
to leadership and key stakeholders, offering insights for risk management and strategic decision-making.
Qualifications & Skills:Education:
Bachelor's or master's degree in
Law, Risk Management, Finance, or a related field
. Languages:
Fluency in
Italian and English.
French would be a strong plus. Experience:
Minimum
3+ years
in
corporate insurance, legal, risk management, or loss prevention
roles. Technical Knowledge:Strong understanding of
Freight Incoterms, insurance policies, claims handling, and regulatory compliance
. Proficiency in
Microsoft Office Suite
(Excel, PowerPoint, Word). Experience with
insurance management systems
is a plus. Interpersonal & Analytical Skills:Proven ability to
manage broker relationships
and collaborate with multiple stakeholders. Analytical mindset with expertise in
risk assessment, data analysis, and reporting
. Excellent
communication and negotiation
skills. This role offers an exciting opportunity to play a key role in
global insurance operations
, ensuring the company's risk management strategies align with business objectives.
Location:
Global Headquarters – Florence, ItalyReports to:
Global Insurance & Risk Manager
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