Global Key Account Manager (M/W/D)
Description The Global Key Account Manager (GKAM) is responsible for managing a cluster of potential key regional accounts across FMCG. This international role focuses on building long-term client relationships and driving cross-country sales by understanding client needs and strategically positioning solutions. The GKAM will play a pivotal role in international negotiations, contract setups, and collaboration with Europanel colleagues. This role requires strong leadership in a multi-cultural environment and dedication to growing sales at the highest levels within both clients and internal teams. You Will: Identify and pursue sales and servicing opportunities across assigned key accounts. Build client relationships from multi-local to international, ensuring long-term business partnerships. Establish top-level client contacts and manage interactions with senior stakeholders. Drive cross-country sales based on the specific needs of each client, supporting and enabling business opportunities across regions. Participate in strategic sales activations, ensuring alignment with the broader sales strategy. Own the reporting process, tracking key sales metrics, managing pipelines, and ensuring accurate sales forecasting. Monitor and drive performance within the client community, leveraging key performance indicators and tools like Salesforce. Bridge opportunities for wider YouGov solutions by identifying synergies across clients and regions. Lead and manage the YouGov community, fostering collaboration in a primarily virtual, international team environment. Collaborate with Europanel to maximize support, enhance relationships, and drive sales growth. Work closely with various internal teams, including Account Managers, AST (Advanced Solutions Team), and product development teams, ensuring seamless communication and project execution. Participate in high-level international negotiations, ensuring contract terms meet both client and company expectations. Regularly report to the GKAM lead on performance, sales progress, and client feedback. You Have: A Master's Degree in Business Administration, Marketing, Accounting, or a relevant field. Several years of commercial management experience, including leadership roles in sales planning, pipeline management, and team coaching. Strong analytical skills with the ability to interpret financial data such as sales forecasts, pipeline reports, and growth metrics. Proven experience in leading international teams and managing multi-country, multi-cultural projects. A deep understanding of the B2B sales process, with experience overcoming challenges and identifying new business opportunities. Work experience in an international company, preferably within the FMCG industry. Familiarity with panel-based research methodologies. A "getting things done" attitude, with high resilience in a fast-paced environment. Strong interpersonal skills, capable of building trust and effective networks both internally and externally. Excellent selling skills, with the ability to identify, pursue, and close sales opportunities. Strong understanding of client business issues across different functions, and how to provide tailored solutions that support client goals. Fluent in English; other languages are a plus. We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential. We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities. We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity. J-18808-Ljbffr
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