Global Retail Training Specialist Milano

Global Retail Training Specialist
Milano
Lombardia, Milano

Who we are

**Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization and consumer care.

More than 17, 500 professionals every day in a network of 11, 000 points of sale / service centers / affiliates, give back the joy of hearing, feeling and living to thousands of people across the world.

**In Amplifon we believe people are the most important component of our success.

Thanks to our best-in-class Hearing Care Professionals and front and back office Teams, we are able to put the everyday taps, pops and splashes back into the lives of our customers.

We believe that it's only through strong investment in talent engagement, continuous professional development, support and recognition that our people can exceed every limit and build a fulfilling career.

**Take an internship opportunity at Amplifon and start your career in an international and inspiring environment.

If you're game for rolling up your sleeves and playing a hands-on role in a dynamic, fast-paced environment please read on!

**Who we are looking for

**Amplifon has an exceptional career opportunity available for a Global Retail Training Specialist based in Milan Headquarters.

**You will join the Global Retail Training Team, focused on Sales and Field Management organization and responsible for designing and delivering training initiatives in the Global Retail Academy framework, to drive performance improvements and innovation in our worldwide store network.

**In particular you will work with the Global Retail Training Team in the following activities**:

- **Support the execution of the Global Retail Academy strategy, granting a successful implementation of global training governance and processes**:

- **Work in partnership with global and cross-functional project teams and with external partners to design and deliver global training initiatives targeting sales field population**:

- **Sustain and facilitate a Global Training Community, through different workstreams and initiatives aiming at engaging and aligning our Training Professionals worldwide**:

- **Contribute to the monitoring and exchange of best practices across countries worldwide to become part of the Global Retail Academy**:

- **Manage the Corporate LMS and measure the success of training initiatives and their impact on business performance based on an effective data gathering and analysis

**Key Requirements & Competencies

- **Training background, with a 3-5 years of experience in a retail company is a plus**:

- **Excellent knowledge of spoken and written English**:

- **Bachelor's /master's degree**:

- **Responsibility & Ownership**:

- **Hands-on approach and willingness to work in cross-country teams**:

- **Problem solving, project management and analytical skills**:

- **Good knowledge of Microsoft package (Excel and PPT)**:

- **Learning Management System knowledge (Cornerstone is a plus)**:

- **Instructional Design is a plus