Global Trainer Milano

Global Trainer
Milano
Lombardia, Milano

On behalf of a luxury beauty&fragrances company we are looking for a GLOBAL TRAINER. Mission & ResponsibilitiesThe Global Trainer is responsible for the implementation of the Training Program, creating offline and online strategical actions in line with HQ guidelines and ensuring excellent & innovative customer service to contribute to the market share evolution. As part of the Retail Excellence Team, the key responsibilities are:Contribute to business development in cooperation with marketing and sales teamAdapts the training modules and be creative in inventing new way for training deliveryMaintain a strong continuous relationship, supervised by the Global Training Manager, with local markets, supporting them in TTT sessions, Induction and implementation of the 360° activations in the local top storesDeliver training programs in the classroom ww and allocate team resourcesLiaise with commercial team to offer both an adapted expertise program as well as on-going novelty training, on field, in classroomCreation and implementation of Training ModuleOverview the Masterclass project delivered in the most important key storesTrack field training actionsBe proactive in proposing actions to improve serviceRequirementsExperience in training including delivery of training (experience within the cosmetic industry and/or retail would be a plus)Experience in Blended Learning, Virtual Classroom, E-learning PlatformExperience in sales training in retail environmentAgility to work in a complex and global environmentWilling to travel WW