Graduate Program: Field Service Representative Lombardy Milano

Graduate Program: Field Service Representative Lombardy
Milano
Lombardia, Milano

Social network you want to login/join with:Graduate Program: Field Service Representative Lombardy, MilanClient:VeoliaLocation:Lombardy, MilanJob Category:Customer ServiceEU work permit required:YesJob Reference:6947c2007092Job Views:11Posted:22. 01. 2025Expiry Date:08. 03. 2025Job Description:WHO ARE WE LOOKING FOR? Are you a recent graduate or will graduate soon?

Are you looking to work for a business with a global presence?

Are you ready to grow? We are looking for a diverse range of talented graduates to join our 12-month European Graduate Program to deliver on real, meaningful business priorities.

Ideally you will already have some work experience through internship or summer placement to underpin your exceptional academic record.

You will have a strong desire to learn, develop and succeed. In line with our Leadership Attitudes, successful candidates will demonstrate the ability to:drive personal and team commitment;anticipate problems and implement solutions;WHAT WILL YOU BE DOING? You will work in a multinational environment to develop a detailed understanding of our products, services, projects, customers and culture. We will provide a structured program during which you will attend a series of online and face-to-face training sessions which will focus on developing your interpersonal and leadership skills.

We will combine this with relevant technical training and provide you with a coach, mentor, and assignment manager to provide a truly developmental experience.

Our Leadership in Practice sessions will provide you with the opportunity to learn from the successes and learning experiences of our European executives and senior business leaders. As a Field Service Engineer or Field Service Representative (FSR) you will be responsible for providing on-site technical customer service.

This position will include chemistry tests, chemical feed and control equipment maintenance, chemical inventory management, technical recommendations, and written service reports.

This is a customer-facing position. MAIN RESPONSIBILITIESEnsure compliance with all aspects of safety on the job – including the operation and maintenance of an assigned company vehicle – and comply with all Veolia Environmental, Health and Safety (EHS) policies and Italian laws. Install and service chemical feed and water treatment equipment at designated locations. Act as technical consultant and liaison with customer management and technical counterparts. Perform water analysis and/or collect samples for preparation, labeling, and shipment to designated laboratory for analysis. Work with PLC controls, understand water process treatment design, and repair pumps, instruments, and control panels. Conduct preventive maintenance and calibrate feed pumps, controllers, and maintain log sheets. Maintain inventory of spare parts and adequate supply of reagents necessary for routine and special sampling and analysis. Travel to customer sites and perform preventive maintenance and related services. Troubleshoot and repair pumps, instruments, and control panels.

Conduct preventative maintenance on chemical feed pumps, controllers, and instrumentation. Work closely with Sales to provide insight into new instrument and new service opportunities as well as upsell service and consumables at existing customer sites based on need. Work frequently in a heavy industrial environment requiring use of Personal Safety Equipment and exposure to noise, dust, chemicals, and other similar irritants typical of those found in refinery, chemical plants, power plants, etc. Drive Value Generation Plan on assigned customer. Responsible for efficient week planning, service optimization & time spent vs contract. QUALIFICATIONS/REQUIREMENTSBachelor's Degree in Chemical Engineering, Chemistry, Biology, Microbiology, Mechanical Engineering, Environmental Engineering or similar. Possession of driving license required (license B). Ability and willingness to travel regularly within assigned territory, at times requiring overnight stay, as required. DESIRED CHARACTERISTICSProven time management and organizational skills to quickly identify and prioritize issues. Create solutions and meet deadlines. Ability to exercise independent judgment consistent with department guidelines. Maintain workflow and anticipate future needs of the team. Self-motivated, with the ability to drive projects to completion with minimal oversight. Team player with strong interpersonal skills, capable of working within a globally diverse team across different time zones. Effective benefit-oriented presentation skills. Appreciated previous experience abroad (studies, practical experience, work & travel). Passion for our water treatments. Initiative, willingness to change, team spirit, and self-reflection. Additional InformationAll your information will be kept confidential according to EEO guidelines. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.

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