Graduate Shift Manager Trento Trento

Graduate Shift Manager Trento
Trento
Trentino Alto Adige, Trento

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Sector: Manufacturing

Role: Entry Level

Contract Type: Permanent

Hours: Full Time

DESCRIPTION

****Please note that this position will be based in Amazon Operations centre in Trento. This role is on-site. Relocation support will be provided as needed.

When you join Amazon as an Area/Shift Manager, you'll gain experience leading a large and diverse team to ensure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, meaning no two days will be the same.

Key job responsibilities Promote a culture of safety and wellbeing. Analyze and implement corrective actions to ensure quality and productivity are consistently high, and business objectives are met across all shifts. Support and lead a team while handling administrative work and building a strong team culture. Analyze performance and suggest process improvements to optimize work and improve customer service. Collaborate with other managers to standardize shift processes. A day in the life

You'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency. Your days will include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work, and operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to ensure we meet our customer demands and targets. This will involve analyzing data and performance metrics with leaders in your business area, as well as discussing operational improvements with engineers.

About the team

Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of products into the hands of our customers. Our goal is to make our customers' delivery experience smooth and roll out global delivery solutions for concepts like Amazon Fresh, Prime Now, and Amazon Restaurants.

There are two sides to our operations. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as many of our people work through the night. We focus on operations, with 24/7 shifts in most locations.

Meanwhile, our 'on the road' team works with Amazon Flex - a network of delivery contractors. Every year, we strive to raise the bar for customer experience with new delivery services. We seek new ways to overcome logistics challenges and reduce our carbon footprint, supported by cutting-edge vehicles and technology.

BASIC QUALIFICATIONS University degree (Bachelor's or Master's degree), completed before start date. Advanced proficiency in written and verbal English and local language. Relevant experience in performing data analysis. PREFERRED QUALIFICATIONS Experience communicating with a wide range of stakeholders, including peers and leadership. Experience in a logistical working environment. Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment. Amazon is an equal opportunities employer. We believe that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon. jobs/en/privacy_page) to know more about how we collect, use, and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon. jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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