Groomer, Petsense Lazio

Groomer, Petsense
Roma
Lazio, Lazio

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Job Description This position is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks while providing WOW!

customer service.

As a Team Member, it is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:

Maintain regular and predictable attendance.

Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.

Key Responsibilities Take the initiative to support selling initiatives (TEAM):

Thank the Customer Engage with the customer and/or pet Advise products or services Make it Memorable Groom Technicians are required to perform a combination of the following duties throughout their day.

Although daily tasks may vary, our business and staffing model makes it essential that every Groom Technician be able to perform all of the following duties accurately, efficiently, and safely on a regular basis and without advance notice:

Successfully complete the Paragon training for Level 1 (Groom Tech) by the required timeline of five weeks.

Safe Pet Handling Bathing, Drying, Brushing, and Combing all coat types Nail Trimming Ear Cleaning Preparatory Hair Trimming Basic Clipper Techniques Basic Finishing Techniques Customer Service Skills Demonstrating Professionalism Equipment Handling and Maintenance Ensures the safety and well-being of animals Inspects animals for external signs of parasites, disease, or injury and reports findings to pet owners.

Practice Safety and Sanitization protocols Sanitizes and maintains upkeep of all grooming tools and equipment to eliminate injury and spread of diseases to other pet clients.

Assists in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, and verifying vaccinations.

Maintains records of all pet clients to include services provided and vaccination records.

Operate computer as needed.

Recovery of store, if needed.

Ensure the safety and well-being of live animals.

Sanitize and maintain holding tanks and care for live animals as required.

Complete all documentation associated with any of the above job duties.

May also be required to perform other duties as assigned.

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