Groups And Events Executive Milano

Groups And Events Executive
Milano
Lombardia, Milano

PRINCIPAL ACCOUNTABILITIES:

- Handling and executing Group bookings, solicit business, up-sell and maximizing revenue.

- Conduct site inspection with potential clients.

- Check on status of group bookings and update as appropriate

- Prepare monthly group summary reports on daily basis

- Create and distribute BEO and GRC to the departments involved.

- Ensure group history is kept up to date and tracing of group bookings is maintained

- Keep the Director of Sales & Marketing promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate

- Customize selling approach and up selling to client maximizing sales.

- Working closely with Sales team, Revenue e Reservation Team.

- Provide a defect free and memorable experience for all clients; to be known as the preferred hotel.

- Maintain mutual understanding with all other hotel departments.

- Keep and maintain the general filing systems as well as all other filings as designated.

- Provide the highest standards of service without sacrificing quality.

- Always maintain a professional image both in appearance/attire and conduct when dealing with the client and hotel ambassadors.

QUALIFICATIONS AND EXPERIENCE REQUIRED

- Previous experience in a similar role, at least 1 years, in hospitality business

- Fluency in Italian and English. Preferred knowledge a third language.

- Excellent organizational and interpersonal skills

- Strong customer orientation

- Excellent negotiation and problem solving skills

Contratto di lavoro: Tempo pieno, Tempo indeterminato

Benefit:

- Convenzioni aziendali

- Mensa aziendale

- Sconti sui prodotti o servizi dell'azienda

Disponibilità:

- Dal lunedì al venerdì

Retribuzione supplementare:

- Quattordicesima

- Tredicesima

Lingua:

- Inglese (Obbligatorio)