Groups Specialist Lazio

Groups Specialist
Roma
Lazio, Lazio

Groups Specialist

- For an important incoming tour operator within the Italian territory

**Il nostro cliente**:

For an important incoming tour operator within the Italian territory.

**Ruolo**:

- Manage, schedule and coordinate tours for the Groups Department.

- Collaborate with Group Department staff to ensure excellent service.

- Process all reservation requests online and offline.

- Provide detailed information about company services and policies.

- Manage customer requests and resolve any issues.

- Manage and monitor rates on the main booking portals.

- At least three years of previous experience in the role.

- Previous experience in handling groups.

- Fluency in Italian and English, and an excellent knowledge of a third European language.

- Excellent knowledge of booking systems and portals.

- Excellent time management, leadership and problem-solving skills.

- Excellent communication and computer skills.

- Knowledge of Aves-Datagest software is considered as a plus.

**Cosa comprende l'offerta**:

Excellent career opportunity.