Gucci Team Manager - Fondaco Dei Tedeschi, Venezia
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Client:Luxury Goods Italia S. p. A
Location:Job Category:Other
EU work permit required:Yes
Job Reference:591bfe0d4895
Job Views:10
Posted:22. 01. 2025
Expiry Date:08. 03. 2025
Job Description:Description Team Manager
Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion.
Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world's most desirable fashion houses.
Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail.
Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.
Role Mission The TM is responsible for maximizing store performance in order to overachieve targets and goals with a strong focus on team management and development.
Working on the shop floor, the TM is a dynamic and inspiring leader who has a strong retail background and relationship building skills both with the team and the clients.
The TM is responsible for ensuring the team demonstrates exceptional service culture and client experience, representing the brand as a Gucci Ambassador by promoting its values.
Team Responsibilities Promote a positive and professional team environment that fosters trust, integrity and superior performance standards, leading by example. Provide support and ongoing feedback to client advisors to ensure their development, motivation and sense of belonging. Conduct regular performance conversations to discuss results and develop action plans. Conduct on spot coaching to ensure consistent client experience. Participate in attracting, recruiting and onboarding a high performing team. Partner with Store Manager and Human Resources for all employee relations issues to ensure effective resolution. Ensure that all the company policies and procedures are followed by all the team members. Client Responsibilities Lead and inspire the team on executing superior client experience, ensuring the hospitality mindset within the team. Develop a client engagement mindset, with the purpose of building long lasting relationships with clientele. Lead the execution of clientelling activities with the store team, developing actions to reach the goals and KPIs. Demonstrate leadership by playing an active role on the sales floor. Product Responsibilities Monitor the performance of the assigned categories and proactively propose action plans to reach the targets. Partner with Merchandising team providing effective feedback on products, stock situation and specific requests for the store in order to grow the business. Collaborate with VM team in order to maximize the category potential while guaranteeing that the image of the store is maintained according to guidelines. Ensure the team develops a full product knowledge through specific training, while making sure they are aware of market trends and competitors.
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