Guest Relations Officer - Grand Hotel Convento Di Amalfi

Guest Relations Officer - Grand Hotel Convento Di
Amalfi
Campania, Amalfi

We are looking for a Guest Relations Officer to join our 5* luxury hotel Grand Hotel Convento di Amalfi.

**GUEST RELATIONS OFFICER - GRAND HOTEL CONVENTO DI AMALFI**:

As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience.

You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner.

You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner.

You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience.

**Qualifications**:

- College degree in hotel management or related field

- Previous experience in Front Office or Guest Services

- Excellent communication skills

- Experience with Front Office Systems

- Proficient in English, both written and spoken