Guest Service Desk Agent Spa Stage - Six Senses Rome Lazio

Guest Service Desk Agent Spa Stage - Six Senses Rome
Roma
Lazio, Lazio

As Guest Service Attendant SPA Stageur, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others, and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky, and pioneering wellness.

Sustainability, Wellness, and Out of the Ordinary experiences are at the core of everything we do at Six Senses.

I will safeguard these pillars and ensure full knowledge and active participation in all our brand initiatives.

Duties and ResponsibilitiesAs Guest Service Attendant SPA Stageur, I will assume full responsibility for the efficient operation in the following:

Check and assist with the setup of daily operations of the spa reception according to Six Senses Spa standards. Make, reconfirm, and verify guest bookings and manage appointment cards or appointment schedules for the following day. Ensure the cleanliness and hygiene of the reception area and spa concentrating on front of house areas. Remove and replace towels and amenities in the spa common areas (including wet areas) as needed. Ensure retail is offered appropriately to the guests and retail area is set up as per standards. Answer the telephone and email communications. Upkeep Six Senses guidelines and standards of service and operation.

My performance benchmarks are maintained and exceeded. Strictly adhere to LQA standards and guest comments. QualificationsTo execute the position of Guest Service Attendant SPA Stageur, I must have the required qualifications, technical skills, and experience in a similar role in luxury hotels with proven results, which includes the following:

High school diploma or equivalent experience in luxury experience or wellness and health clubs.

Hospitality diploma/degree from a recognized hospitality school is preferred. Technical skills include MS Office – Word, Excel, PowerPoint, and Outlook.

I keep myself updated with the latest trends in fitness and wellness. Fluent in Italian and English; I understand that additional languages are preferred. Eligible to work in Italy (Only EU passport). The above is intended to provide an overview of the role and responsibilities for a Guest Service Attendant SPA Stageur at Six Senses Rome.

It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Rome is an equal opportunity employer.

This policy applies to all terms and conditions of employment.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job?

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Start your journey with us today.

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