Head Of Corporate Services, (Ita22.520) Lazio

Head Of Corporate Services, (Ita22.520)
Roma
Lazio, Lazio

Job Description (Roles and Responsibilities)

The British Consulate-General Milan and British Embassy in Rome are part of a worldwide Government network, representing British political, economic and consular interests overseas.

We are currently looking for a Head of Corporate Services to provide strategic direction to Corporate Services in Italy; leading an efficient, cost effective and professional team to deliver for staff on the platform in Rome (including UKRep to the UN), Holy See and Milan.

The Corporate Services function underpins all of the objectives in our Country Business Plan by providing a safe and secure environment for the Italy Network to deliver its goals.

Working closely with the rest of the senior leadership team, the jobholder will provide corporate, financial and local insight to inform decision making at the Corporate Board and Italy Network Country Board.

**Why should you apply?

This is an **exciting and fast-moving role**, and you will have a chance to work within a **central team in the embassy, and in partnership with local and international stakeholders.

We are offering you the opportunity to be part of a friendly and supportive working environment.

The British Embassy in Rome is a **rewarding and exciting place to work**, offering:

- Work-life balance (flexible working; remote working);

- A number of British and Italian public holidays; holidays falling on a Sunday may be compensated with an extra day normally added to the list of public holidays;

- Unique and exciting roles within the worldwide Government network, with opportunities to travel and work overseas, engaging with high level contacts;

- Performance related bonuses;

- Accessible learning and development (L&D) opportunities for everyone, including dedicated L&D days and working groups within the wider network such as Diversity Champions Group, Women & Girl's Policy Group, Think Green Group are a few examples;

- An equal and diverse workplace.

**Main duties and responsibilities**:

**Strategic Planning and Leadership 30%

- To provide strategic leadership and planning in support of the corporate agenda including the country business plan and risk management.

- Act as trusted advisor to local leadership and partners on the platform 'horizon scanning' locally to enable proactive resource and activity planning.

- Manage the platform provision (currently supporting FCDO plus 10 partners) across Italy, influencing at a senior level to maintain and strengthen inclusiveness.

- Actively build and deepen relationships with key stakeholders internally, within regional and global FCDO hubs and with external partners to maintain informed and current corporate knowledge.

- Ensure local policies are reviewed and aligned to global and local requirement and adopted by all partners on the platform.

- Lead and monitor the delivery of services against the local corporate services charter.

**People 20%

- Lead on the overall employer proposition, including terms and conditions of service and pay and benefits for country based staff (CBS) across the Italy Network, ensuring compliance with local labour law.

- Provide guidance and act as an escalation point on sensitive staff matters for UK diplomats and CBS, including management issues and dispute resolution, engaging with specialist HR functions where necessary.

- Lead on initial onboarding of UKBS at time of posting, ensuring subsequent team engagement to address all relevant areas ahead of and on arrival.

- Champion and embed a collaborative and inclusive culture.

**Delivery 40%

- Manage delivery of the platform through a strong and diverse team based in Rome and Milan, consisteing of 38 employees.

Line manage and work closely with the HR, Estates, Finance and Security Managers in Rome and the Corporate Services Manager in Milan.

Each role is responsible for leading and delivering their area of expertise with oversight from the jobholder.

- Oversee all corporate delivery across finance, HR, protocol and procurement working closely with the regional HR, finance and procurement hubs and the Global Transaction Processing Centre (GTPC).

Ensure full use of self-service access to corporate services and regionalised services.

- Direct the management of the estate, ensuring that UK and local standards are met through planned and reactive maintenance and in compliance with corporate procedures, including local and UK health and safety regulations and policy.

- Lead on current and planned estates projects at post, working closely with Estates Directorate in London, project teams and managers, and suppliers on progress and delivery.

- Oversee the local delegated budget in accordance with corporate policies to ensure on-budget expenditure and value for money

- Oversee local security delivery across the posts, through the two Post Security Managers.

- Instil a continuous improvement mentality within the team, leading on corporate projects and the change management required to deli