Head Of Design Lazio

Head Of Design
Roma
Lazio, Lazio

MailerLite is one of the fastest-growing email marketing services.

We help more than 1 million businesses around the world to keep in touch with their customers.

Today, we are a team of more than 170 dreamers, adventurers, and world travelers passionate about what we do and believe in.

We are looking for an experienced Head of Design with a proven track record of working on SaaS web apps or B2C products, who is passionate about delivering exceptional design quality.

In this role, you'll collaborate closely with cross-functional partners to shape our design strategy and elevate our craft, ensuring MailerLite sets a new standard for simplicity, cohesion, and user experience.

As a senior leader in the design team, you'll work with another senior product designer to establish a strong design foundation and foster a culture of excellence.

You'll play a key role in mentoring and empowering team members, ensuring product design becomes a strategic differentiator for MailerLite.

What you will work on:

Conduct user experience research using qualitative and quantitative approaches.

Work closely with stakeholders to proactively identify UX challenges and opportunities through a deep understanding of product vision and requirements.

Understand complex product workflows, distilling them into intuitive user flows, consistent component behavior, and a unified style.

Manage both the big-picture vision and the day-to-day challenges of building a complex user-facing product.

Foster a supportive environment within your close team.

Actively contribute to the multi-brand Design System project we're establishing as a cross-team effort, led by the Design team.

Collaborate with stakeholders to identify areas of synergy between our three products, MailerLite, MailerSend and MailerCheck, ensuring a unified and seamless user experience.

Minimum Requirements: 5 years of proven experience in a management position within a design team.

Proven ability to navigate complex user flows and projects, ideally in a data-heavy industry such as fintech, e-commerce or data analytics SaaS.

Expertise in design tools (e. g. , Figma), front-end technologies, and UX research methods, with the ability to mentor team members in these areas.

Ability to think at a high level about product strategy and translate it into Design goals and values.

Ability to structure the design process and help organize a whole team's work.

Positive attitude and deep empathy towards end users and team members.

Excellent interpersonal and communication skills, with a knack for rallying teams around a design vision.

Outstanding attention to detail (if you apply, include the word lite somewhere in your application).

Located in the EMEA region.

Bonus skills: Some experience working on multiple platforms such as mobile apps and 3rd party integrations.

Experience developing and maintaining a Design System.

Some knowledge of HTML/CSS.

For more information, visit our Hiring journey and FAQ pages.

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