Head Of Design, Rome Lazio

Head Of Design, Rome
Roma
Lazio, Lazio

MailerLite is one of the fastest-growing email marketing services. We help more than 1 million businesses around the world to keep in touch with their customers. Today, we are a team of more than 170 dreamers, adventurers, and world travelers passionate about what we do and believe in. We are looking for an experienced Head of Design with a proven track record of working on SaaS web apps or B2C products, who is passionate about delivering exceptional design quality. In this role, you'll collaborate closely with cross-functional partners to shape our design strategy and elevate our craft, ensuring MailerLite sets a new standard for simplicity, cohesion, and user experience. As a senior leader in the design team, you'll work with another senior product designer to establish a strong design foundation and foster a culture of excellence. You'll play a key role in mentoring and empowering team members, ensuring product design becomes a strategic differentiator for MailerLite. What you will work on: Conduct user experience research using qualitative and quantitative approaches. Work closely with stakeholders to proactively identify UX challenges and opportunities through a deep understanding of product vision and requirements. Understand complex product workflows, distilling them into intuitive user flows, consistent component behavior, and a unified style. Manage both the big-picture vision and the day-to-day challenges of building a complex user-facing product. Foster a supportive environment within your close team. Actively contribute to the multi-brand Design System project we're establishing as a cross-team effort, led by the Design team. Collaborate with stakeholders to identify areas of synergy between our three products, MailerLite, MailerSend, and MailerCheck, ensuring a unified and seamless user experience. Minimum Requirements: 5 years of proven experience in a management position within a design team. Proven ability to navigate complex user flows and projects, ideally in a data-heavy industry such as fintech, e-commerce or data analytics SaaS. Expertise in design tools (e. g. , Figma), front-end technologies, and UX research methods, with the ability to mentor team members in these areas. Ability to think at a high level about product strategy and translate it into Design goals and values. Ability to structure the design process and help organize a whole team's work. Positive attitude and deep empathy towards end users and team members. Excellent interpersonal and communication skills, with a knack for rallying teams around a design vision. Outstanding attention to detail. Located in the EMEA region. Some experience working on multiple platforms such as mobile apps and 3rd party integrations. Experience developing and maintaining a Design System. Some knowledge of HTML/CSS. J-18808-Ljbffr