High-End Client Engagement & Experience Internship Lazio

High-End Client Engagement & Experience Internship
Roma
Lazio, Lazio

Position**:

Within the **Global High Jewelry & High-End Watches (High-End) team **, based in **Rome **, we are searching for a High-End Client Engagement & Experience intern.

Reporting to the **High-End Client Development Director **, this role has the aim to support the creation and implementation of innovative client experiences and engagement strategies, focusing on HNWI (High-Net-Worth Individuals) and VICs (Very Important Clients), ensuring excellence in planning unique Client Journeys and relationship-building activities.

**Job responsibilities**:

**Key Accountabilities**:

- Assist in analyzing client data to support tailored engagement strategies.

- Support targeting strategies for client experiences, including proposing client lists in collaboration with markets and consolidating client profiles (qualitative and quantitative data).

- Contribute to the planning and coordination of exclusive high-end client experiences.

- Refine and improve the Toolkit and update semester calendar to ensure client activations at key moments and locations.

- Collaborate on the development of gifting programs for high-value clients.

- Help identify and leverage client development opportunities to delight clients.

- Oversee the annual targets of the Client Journey plan (by market) and follow up with those who have not updated their activations.

- Assist in tracking budgets and managing suppliers for client-related activities.

- Monitor competitors' activities related to client experiences and provide insights to enhance strategies.

**Profile**:

**Qualifications / Professional Capabilities**:

- University degree in Business Management or a related field; study experience abroad will be considered a plus.

- Good relational and communication skills.

- Strong attention to detail, accuracy, and analytical skills.

- Fluency in Italian and English; other languages are an advantage.

**Personal Competencies**:

- Client-focused mindset with a collaborative and solution-oriented attitude.

- Cultural sensitivity.

- Business awareness.

- Planning and organization.

- Adaptability and eagerness to learn.

**_BVLGARI _

**MAISON***:

- Bvlgari was founded in the heart of Rome in 1884. Over the decades, the Brand has established a worldwide reputation as magnificent Roman High Jeweler and icon of Italian art of living.

Through a pioneering vision, the company's international success has evolved into a global and diversified luxury purveyor of products and services, ranging from fine jewels and high-end watches to accessories and perfumes, and featuring an extended network of boutiques and hotels.

Demonstrated through its numerous philanthropic partnerships, Bvlgari deeply believes in innovating the present for a sustainable future through its commitment to Social & Environmental Responsibility and giving back - to nature and to the community. In 2024 the Maison announced the creation of _Fondazione Bvlgari _, reinforcing its devotion to building a meaningful tomorrow through care, generosity and long-term dedication.