H&M Business Expert Logistic - Casalpusterlengo Bardi

H&M Business Expert Logistic - Casalpusterlengo
Bardi
Emilia Romagna, Bardi

Company Description**_

Are you up for a challenge?

Do you want to take part in shaping the future for our customers?

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**_Are you ready to make an impact within our team with your positive passion? _

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Are you a strong integrator who always challenges the status quo?

If your answer is "Yes!", then this opportunity might be something for you. _

Job Description

**_Welcome to Logistics_**_ _**_and our Team!

Working in Logistics calls for precision, flexibility and above all teamwork, so it's both enjoyable and stimulating.

We are looking for a resourceful _**_Business Expert_**_!_

**Responsibilities**:

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Maximize operational excellence by educating 3PL in the H&M WMS system functionality and key work processes**:

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Monitor and support well-functioning system integration**:

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Support DC operations**:

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Monitor system functionality and new system functionality developments, incl.

interfaces WMS, WCS and PLC**:

- **Communicate change requests **from 3PL to 3PL-DC Mgr. / Reg.

S&Ops

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Distribute & translate release notes to 3PL **and monitor execution

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Ensure all systems work as expected and are used correctly **to aspire best service to the stores and to secure that business is not interrupted

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Ensure an effective and efficient incident management, **when needed (e. g.

participate in "bridge calls", Incident reporting)

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Ensure high quality level of all decided IT system related procedures and monitor correct implementation

- Conduct business process audits regarding compliance to group standards

- Act as PSR and NCG speaking person to global functions and local Sales and monitor compliance to PSR, sustainability and NCG standards

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Support DC Mgr.

to ensure all operational, system and service requirements **to the 3PL and operational changes are implemented and met (e. g.

ensure system release updates)

**Competencies**:

- **Strong expertise in DC-level technology infrastructure and supplementing systems experience**:

- **Functional competencies for supporting technology and system-related** operations and incidents

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Strong operational DC log.

expertise & process understanding**:

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Proactivity in problem-solving and hands-on attitude to resolving incidents**:

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Ability to understand system features and updates **within a given time frame as well as ability for knowledge transfer

- Strong **communication and coordination **skills and a **collaborative** mindset

**Key collaboration partners**:

- 3PL (external)

- 3PL-DC Mgr.

- 3PL DC Controlling Mgr.

- 3PL Transport Coord.

- 3PL-Advanced users (if exist)

- WR-Reg.

Implementation

- Retail Stores

Qualifications

Knowledge & Experience

Managing and leading a team

- Experience in delivering results from projects

- Experience in problem solving

**Professional competences

- Lead with a Growth Mindset

- Ability to influence decision makers and coach others, sometimes from a distance

- Have confidence & ability to make quick decisions with the customer in focus

**Personal drives & interests

- You embrace diversity and understand it's what makes us strong

- Clearly demonstrate a customer first mindset

- Passionate about store colleague's needs to help them provide the best customer experience

- Strong strategic abilities and sees the bigger picture

- Take a holistic view of all components affecting store commerciality, setting the right priorities for yourself and the business

- View feedback as a source of information & are humble in light of success

Additional Information

This is a Full Time position based in the Warehouse in Casalpusterlengo (LO).

- Your CV & a Cover Letter