H&M System Specialist - Italy Lodi

H&M System Specialist - Italy
Lodi
Lombardia, Lodi

As System Specialist you ensure well-functioning warehouse management system and overarching warehouse control system by supporting from a technology perspective in collaboration with your team.

**Responsabilities**:- ** Ensure well-functioning WHM & overarching WH Control System**:

- ** Support DC operations**:

- ** Monitor system functionality and new system functionality developments, incl. interfaces WMS, WCS and PLC**:

- **Communicate change requests **from end users to Regional Sales & Ops

- ** Maximize operational excellence, quality and efficiency by educating end users in the IT system functionality**:

- ** Distribute & translate release notes **and inform/ ensure training of users in the new functionality of a release

- ** Ensure all systems work as expected and are used correctly **to aspire best service to the stores and to secure that business is not interrupted

- ** Ensure an effective and efficient incident management, **when needed (e. g. participate in "bridge calls", Incident reporting)

- ** Ensure high quality level of all decided IT system related procedures and correct implementation**:

- ** Ensure training of end users (training conducted by Advanced Users, if exist) in the departments in new systems and functionalities

**Align release waves and system down time with key stake holders, **i. e. DC management, sales etc.

**Ensure training of team leaders **on any basic new functionality

**Qualifications** Competencies

- ** Strong expertise in DC-level technology infrastructure, WMS, WCS and supplementing systems experience**:

- **Functional competencies for supporting technology and system-related** operations and incidents

- ** Proactivity in problem-solving and hands-on attitude to resolving incidents**:

- ** Ability to understand system features and updates **within a given time frame as well as ability for knowledge transfer

- Strong **communication and coordination **skills and a **collaborative** mindset

**Additional Information

- This is a permanent full-time position based in Casalpusterlengo (LO).

- Global discount for H&M staff in shops and online (25%) - Includes all H&M group brands (COS, Weekday, Monki, ARKET, &Other Stories, H&M Home and Afound).

- Electronic Ticket Restaurant for each working day of €6

- Incentive Programme for our employees

- Supplementary health care for employees CCNL - Fondo Est

**Inclusion & Diversity

**Company Description

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.