Hospitality Manager - Agadir (Marocco) Milano

Hospitality Manager - Agadir (Marocco)
Milano
Lombardia, Milano

We are seeking an experienced and dedicated Hospitality Manager to lead and manage the daily operations of our facilities. In this role, you will play a crucial part in organizing and overseeing all activities to ensure a seamless and exceptional customer experience. As a leader and problem solver, you will guide and support our team, empowering them to reach their full potential.

Your responsibilities will encompass coordinating various functions, implementing efficient processes, and maintaining high-quality standards throughout the organization. Excellent communication and organizational skills are vital for effectively liaising with staff, customers, and other stakeholders.

We are looking for a candidate with a proven track record in the hospitality industry, a passion for delivering outstanding service, and the ability to inspire and motivate others. Join our team and contribute to creating memorable experiences for our guests while driving the success of our hospitality operations.

ResponsibilitiesHire qualified personnel according to standardsOrganize and coordinate operations to ensure maximum efficiencySupervise and evaluate staffEnsure supplies and equipment are adequate in quantity and qualityHandle customer complaints when necessaryAssist in pricing products or servicesAssume responsibility for budgeting and monitoring expensesEnforce adherence to regulations and quality standardsEnsure all records are kept properly and consistentlyReview and prepare reports for senior management Requirements and SkillsProven experience as a hospitality managerHands-on experience in customer service or salesSolid understanding of hospitality procedures and best practicesKnowledge of quality standards (e. g. ISO)Proficient in MS Office and relevant software (e. g. ERP)Excellent organizational and leadership skillsOutstanding communication (verbal and written) and interpersonal skillsProblem-solving aptitude

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